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Four Seasons Hotels Introduces Chat Service

Four Seasons Hotels and Resorts has launched Four Seasons Chat, a digital service enabling guests to send and receive instant messages with property teams before, throughout and after their stay.

Four Seasons Chat has the ability to translate in more than 100 languages in real-time as it was designed with the purpose of heightening the guest experience, ensuring that all needs are met regardless of time or place.

“[...] We continue to evolve our service offering to incorporate digital enhancements that are powered by people, to facilitate and strengthen personal connections and to ensure guest expectations are met and exceeded every day,” said Christian Clerc, president, worldwide operations, Four Seasons Hotels and Resorts.